FAQ
What are EJ Stern designs made with?
We use the finest silk and velvet flowers and leaves. All designs are adorned with Swarovski crystals for sparkle. Some designs are constructed with antique and rare flowers from the EJ Stern private collection.
How long will it take to receive my order?
All of our designs are custom made for each customer. On average; you will receive your custom designs in approximately 2 weeks.
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How durable are EJ Stern designs?​
We have designed our products to withstand the normal wear and tear use of an evening out with a handbag.
​​​​Can I return or exchange my design?
All purses may be returned or exchanged within 7 days of delivery to customer. Please call or email EJ Stern asap to discuss options for exchange or return. After 7 days all sales are final.
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